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Discount Car Insurance

When you’re talking about car insurance, there’s a difference between ‘discount’ and ‘cheap’. Prices are just one part of the equation. Does your cover match your needs? When you want to initiate a claim or ask a question, can you get someone on the phone quickly (and is this person in Australia or at an overseas call centre)? Are there endless forms to fill out before any action can be taken? ‘Cheap’ is only useful when it’s accompanied by value.

Budget Direct Smarter Insurance

Budget Direct has been offering Australians Smarter Insurance since 2000 and has insured 1.5 million Aussies since then. We avoid insuring ‘high-risk’ clients by asking smarter questions, resulting in greater savings for our customers.

Our policies are underwritten by Auto & General Insurance Company Ltd., an Australian insurance company regulated by APRA and a member of ICA, the Insurance Council of Australia. We’re part of the Budget Insurance Group, which provides global insurance solutions for millions of policy-holders worldwide.

How do we compare on value for money?

We’ve been around for awhile, and we’ll be around long into the future because we’ve built a solid reputation for quality and value in a highly competitive industry. When independent experts compare Australian car insurance, Budget Direct takes home the awards – and does so consistently. We've recently been awarded the CANSTAR Five Star Outstanding Value Car Insurance award for a record-breaking 10th year in a row – the only brand in any category to win a CANSTAR award 10 years running. In 2016, we faced some pretty big competition, with CANSTAR comparing 50 insurance providers, 63 car insurance policies and obtaining more than 24,000 quotes.

Service matters

Providing better value also means being fully committed to customer service. We listen to what people want, use feedback to continually improve and make sure our claims process is as seamless and efficient as possible. But don’t just take our word for it – we won the ServiceRage ‘Australia’s Happiest Car and Home Insurance Customers’ award in 2014, and the Australian Business Awards ‘Service Excellence Award’ the same year.

We believe customers deserve the same level of service whether they’re just starting out with us or they’ve been insured with us for many years. In the end, we know that customer loyalty can’t exist without professional service. We issue thousands of policies each week and have assessment centres in Brisbane, Sydney and Melbourne. Our website is designed to make information easy to find; if you have additional questions, our friendly staff would love to chat with you in person.

Leading the way with innovation

We’re constantly looking for ways to keep people informed about how to look after their insured vehicle. A great example is our Hail Hero2, a ground-breaking software app that alerts our clients about approaching hailstorms through SMS messages. The Hail Hero is a free service that’s provided to all our car insurance customers. Since it was first introduced in 2011, the Hail Hero has sent out over a million alerts in Australia (once we even sent over 60,000 alerts to customers in one day!).

By giving car owners advance warning about impending hail activity, we give them extra time to get their cars under cover and protect their other property as well. Hail damage is a serious insurance issue in Australia, but we’ve done something about it for our customers with the award-winning Hail Hero. It helps you, it helps us and it helps keep Australia safer: that’s what we call leading through innovation.

Policy options that make sense

Our Comprehensive, Third Party Property and Third Party Fire and Theft car insurance offers you a great range of flexibility so you can get the cover that best suits your needs. Our Standard Policy Options include a guarantee on all authorised repairs for as long as you own the car, a 24-hour Australia-based Claims Helpline and a 21-day Money Back Guarantee if you should change your mind. Terms and conditions apply, so read the Product Disclosure Statement for details.

And while you’re checking out our Standard benefits, don’t forget to click on the Optional Benefits tab as well to see what additional cover you can choose from. These benefits include Restricted Driver Discounts, a Variable Excess to Reduce Premium option, Roadside Assistance, No Claim Discount Protection and more.

Comparing insurers is clever

We try to make everything easy and straightforward for our customers, from our super-quick online quote page to our no-hassle claims process. We even make comparing prices easier – just head over to our Budget Direct Comparitron™, which in seconds will give an average of what customers in your state have saved by switching their car insurance over to Budget Direct.

Your quote is just one click away!

There’s no better time than right now to get a quote on car insurance from Budget Direct. Grab yours today!


1 https://www.budgetdirect.com.au/about-us/awards.html
2 https://www.budgetdirect.com.au/about-us/media-releases/2014/one-millionth-hail-hero-alert-sent-ahead-of-storm.html

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