Overseas Medical and Emergency Assistance
With Budget Direct travel insurance, you get access to a worldwide, 24/7 network of medical and emergency assistance providers.
These include multilingual medical and travel specialists, including 500 doctors in 34 countries. Depending on your needs, we can:
- provide pre-trip advice, including what vaccinations you need to consider and the medical care available in your destination country
- put you in touch with the nearest embassy or other authorities if you lose your luggage, travel documents or credit cards
- direct you to suitable medical facilities and monitor and keep your family informed of your condition
- help coordinate your evacuation and repatriation.
Assistance contact numbers
If you’re in one of the following countries, simply dial the corresponding number – 24 hours a day, 365 days a year – and we’ll get you the help you need.
|Australia||1800 444 424|
|Canada||1844 6393 702|
|China North||1080 0611 0195|
|China South||1080 0361 0225|
|France||0800 902 768|
|Germany||0800 1819 595|
|Indonesia||0018 030 612 038|
|Malaysia||1800 817 527|
|New Zealand||0800 453 589|
|Thailand||0018 006 129 082|
|United Kingdom||0808 2347 210|
|United States of America||1844 7745 157|
|ALL OTHER COUNTRIES||Dial the international code, then 8000 REVERSE, then +61 7 3360 7735|
What to do in an emergency
If the country you’re travelling in is the site of a terrorist attack, natural disaster, violent civil unrest or disease outbreak, follow these steps.