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Overseas Medical and Emergency Assistance

With Budget Direct travel insurance, you get access to a worldwide, 24/7 network of medical and emergency assistance providers.

These include multilingual medical and travel specialists, including 500 doctors in 34 countries. Depending on your needs, we can:

  • provide pre-trip advice, including what vaccinations you need to consider and the medical care available in your destination country
  • put you in touch with the nearest embassy or other authorities if you lose your luggage, travel documents or credit cards
  • direct you to suitable medical facilities and monitor and keep your family informed of your condition
  • help coordinate your evacuation and repatriation.

Assistance contact numbers

If you’re in one of the following countries, simply dial the corresponding number – 24 hours a day, 365 days a year – and we’ll get you the help you need.

Country Freecall
Australia 1800 444 424
Canada 1844 6393 702
China North 1080 0611 0195
China South 1080 0361 0225
France 0800 902 768
Germany 0800 1819 595
Indonesia 0018 030 612 038
Malaysia 1800 817 527
New Zealand 0800 453 589
Thailand 0018 006 129 082
United Kingdom 0808 2347 210
United States of America 1844 7745 157
ALL OTHER COUNTRIES Dial the international code, then 8000 REVERSE, then +61 7 3360 7735
BD:Travel:Documents
BD:Travel
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