Our Awards
Our feature-packed cover, industry-leading prices, and first-rate customer service have been recognised with numerous awards.
Money magazine Insurer of the Year
We’ve won Money magazine's Insurer of the Year title seven times, including the last five years in a row (2017–21); and Money magazine’s Best of the Best awards for Best-Value Car Insurance (2019–22) and Best-Value Home & Contents Insurance (2017–20 & 2022).
Outstanding value 16 years in a row
After comparing over 48,000 quotes, comparing 54 Comprehensive Policies offered by 44 insurance providers, across 42 Consumer profiles, Canstar proclaimed Budget Direct winners of the National Outstanding Value Car Insurance Award for 2022. In the process, Budget Direct became the only brand in any category to win a Canstar National Outstanding Value Award 16 years in a row.
Awards by product
Canstar Insurer of the Year
2022
Money magazine Insurer of the Year
2021, 2020, 2019, 2018, 2017, 2015 & 2010

Money magazine Best-Value Car Insurance
2022, 2021, 2020, 2019, 2015 & 2014
Canstar national award for Outstanding Value Car Insurance
2007–2022

Mozo Experts Choice award for Exceptional Value Car Insurance
2017–2021
Finder award for Best Car Insurance Brand
2021
5-Star LMI Motor Claims Service Rating
2021
Canstar Outstanding Value Car Insurance NSW
2010–2019 & 2022
Canstar Outstanding Value Car Insurance TAS
2014–2019
Canstar Outstanding Value Car Insurance VIC
2010–2019 & 2022
Canstar Outstanding Value Car Insurance WA
2017, 2019 & 2022
Canstar Outstanding Value Car Insurance QLD
2017–2018
Canstar Outstanding Value Car Insurance NT
2022
Canstar Most Satisfied Customers Car Insurance NSW
2019
Finder award for Best Car Insurance — Value
2019

Mozo Experts Choice, Insurer of the Year
2019–2021

Mozo Experts Choice award for Exceptional Value Young Driver Insurance
2021

Silver Winner — Car Insurance — Reader’s Digest Quality Service Awards
2019
Canstar Insurer of the Year
2022
Money magazine Insurer of the Year
2021, 2020, 2019, 2018, 2017, 2015 & 2010

Money magazine Best-Value Home Insurance
2022, 2020, 2019, 2018, 2017 & 2014
Canstar national award for Outstanding Value Home & Contents Insurance
2017–2021

Mozo Experts Choice award for Exceptional Value Home & Contents Insurance
2017–2021

Mozo Experts Choice award for Exceptional Value Landlord Insurance
2018, 2019 & 2021

Gold Winner — Home & Contents Insurance — Reader’s Digest Quality Service Awards
2019
Canstar Most Satisfied Customers Home Insurance NSW
2019
Canstar Outstanding Value Home Insurance NSW
2020
Canstar Outstanding Value Home & Contents Insurance NSW
2019 & 2020
Canstar Outstanding Value Home & Contents Insurance QLD
2019 & 2020
Canstar Outstanding Value Home Insurance SA
2020
Canstar Outstanding Value Home & Contents Insurance SA
2019 & 2020
Canstar Outstanding Value Home Insurance WA
2020
Canstar Outstanding Value Home & Contents Insurance WA
2020 & 2021

Mozo Experts Choice, Insurer of the Year
2019–2021
Canstar national award for Outstanding Value Home Insurance
2020-2021

Mozo Experts Choice award for Exceptional Quality Landlord Insurance
2021
5-Star LMI Home & Contents Claims Service Rating
2021
Canstar Insurer of the Year
2022
Money magazine Insurer of the Year
2021, 2020, 2019, 2018, 2017, 2015 & 2010
Finder award for Best Travel Insurance — Comprehensive
2018–2019

Mozo Experts Choice award for Exceptional Value Basic Travel Insurance
2018–2019

Mozo Experts Choice award for Exceptional Value Annual Travel Insurance
2018

Mozo Experts Choice, Insurer of the Year
2019
Mozo Experts Choice award for Exceptional Value Life Insurance
2022
Mozo Experts Choice award for Exceptional Quality Life Insurance
2022
Mozo Experts Choice award for Exceptional Value Life & TPD Insurance
2022
Mozo Experts Choice award for Exceptional Value Life & Trauma Insurance
2022
Mozo Experts Choice award for Exceptional Value Income Protection
2022
Mozo Experts Choice award for Exceptional Quality Income Protection
2022
ProductReview.com.au Award for Motorcycle Insurance
2022

Product Innovation (60 Second Mobile Estimate app) — Australian Business Awards
2014

Service Excellence ('Customer Experience Elephant') — Australian Business Awards
2014

Canstar Innovation Excellence award (hail-warning system)
2013

Product Innovation (hail-warning system) — Australian Business Awards
2012

Tele-professional of the Year (Damian Jeffrey) — Australian Teleservices Association
2012

Australian Teleservices Association's Large Contact Centre of the Year
2010