Money magazine Insurer of the Year
We’ve won Money magazine's Insurer of the Year title six times, including the last four years in a row (2017–20); and Money’s Best of the Best awards for Best-Value Car Insurance (2019–21) and Best-Value Home & Contents Insurance (2017–20).
Outstanding value 14 years in a row
After comparing the cost and features of 53 comprehensive policies offered by 42 insurers, Canstar awarded us one of only two national awards for Outstanding Value Car Insurance in 2020. In the process, we became the only brand in any financial services category to win a Canstar national award 14 years running.
Awards by product
Money magazine Insurer of the Year
2020, 2019, 2018, 2017, 2015 & 2010
Money magazine Best-Value Car Insurance
2021, 2020, 2019, 2015 & 2014
Canstar national award for Outstanding Value Car Insurance
2007–2020
Mozo Experts Choice award for Exceptional Value Car Insurance
2019 and 2020
Silver Winner — Car Insurance — Reader’s Digest Quality Service Awards
2019
Canstar Outstanding Value Car Insurance NSW
2010–2019
Canstar Outstanding Value Car Insurance TAS
2014–2019
Canstar Outstanding Value Car Insurance VIC
2010–2019
Canstar Outstanding Value Car Insurance WA
2019 & 2017
Canstar Outstanding Value Car Insurance QLD
2017–2018
Canstar Most Satisfied Customers Car Insurance NSW
2019
Finder award for Best Car Insurance — Value
2019
Mozo Experts Choice, Insurer of the Year
2019 and 2020
Money magazine Insurer of the Year
2020, 2019, 2018, 2017, 2015 & 2010
Money magazine Best-Value Home Insurance
2020, 2019, 2018, 2017 & 2014
Canstar national award for Outstanding Value Home & Contents Insurance
2017–2020
Mozo Experts Choice award for Exceptional Value Home & Contents Insurance
2019 and 2020
Mozo Experts Choice award for Exceptional Value Landlord Insurance
2018–2019
Gold Winner — Home & Contents Insurance — Reader’s Digest Quality Service Awards
2019
Canstar Most Satisfied Customers Home Insurance NSW
2019
Canstar Outstanding Value Home Insurance NSW
2020
Canstar Outstanding Value Home & Contents Insurance NSW
2019 & 2020
Canstar Outstanding Value Home & Contents Insurance QLD
2019 & 2020
Canstar Outstanding Value Home Insurance SA
2020
Canstar Outstanding Value Home & Contents Insurance SA
2019 & 2020
Canstar Outstanding Value Home Insurance WA
2020
Canstar Outstanding Value Home & Contents Insurance WA
2020
Mozo Experts Choice, Insurer of the Year
2019 and 2020
Money magazine Insurer of the Year
2020, 2019, 2018, 2017, 2015 & 2010
Finder award for Best Travel Insurance — Comprehensive
2018–2019
Mozo Experts Choice award for Exceptional Value Basic Travel Insurance
2018–2019
Mozo Experts Choice award for Exceptional Value Annual Travel Insurance
2018
Mozo Experts Choice, Insurer of the Year
2019
Product Innovation (60 Second Mobile Estimate app) — Australian Business Awards
2014
Service Excellence ('Customer Experience Elephant') — Australian Business Awards
2014
Canstar Innovation Excellence award (hail-warning system)
2013
Product Innovation (hail-warning system) — Australian Business Awards
2012
Tele-professional of the Year (Damian Jeffrey) — Australian Teleservices Association
2012
Australian Teleservices Association's Large Contact Centre of the Year
2010
