Money magazine Insurer of the Year

We’ve won Money magazine's Insurer of the Year title a total of nine times, and the last seven years in a row (2017–23); Money magazine's Best of the Best awards for Best-Value Car Insurance (2019–24) and Best-Value Home & Contents Insurance (2017–20 & 2022–24).

Outstanding value 17 years in a row

After comparing over 47,000 quotes, comparing 50 Comprehensive Policies offered by 41 insurance providers, across 42 Consumer profiles, Canstar proclaimed Budget Direct winners of the National Outstanding Value Car Insurance Award for 2023. In the process, Budget Direct became the only brand in any category to win a Canstar National Outstanding Value Award 17 years in a row.

Awards by product

Car
Home
Travel
Life
Motorcycle
Roadside
Other
CANSTAR's Insurer of the Year 2024

Canstar - Insurer of the Year

2022-2024

Money Magazine's Insurer of the Year 2023

Money magazine - Insurer of the Year

2010 & 2015 & 2017-2023

Mozo Experts Choice 2023 - Value Insurance Provider of the Year

Mozo Experts Choice - Exceptional Value Insurer of the Year

2023

Money Magazine's Best of the Best Car Insurance 2024

Money magazine - Best-Value Car Insurance

2014-2015 & 2019-2024

LMI Claims Comparison - Claims Service Rating - Private Motor 2021-23

LMI - 5-Star Motor Claims Service Rating

2021–2023

CANSTAR's Outstanding Value Car Insurance Australia 2007–2023

Canstar National Award - Outstanding Value Car Insurance

2007–2023

CANSTAR's Outstanding Value Car Insurance New South Wales 2022

Canstar - Outstanding Value Car Insurance NSW

2010–2019 & 2022

CANSTAR's Outstanding Value Car Insurance Victoria 2022

Canstar - Outstanding Value Car Insurance VIC

2010–2019 & 2022

CANSTAR's Outstanding Value Car Insurance Western Australia 2022

Canstar - Outstanding Value Car Insurance WA

2017, 2019 & 2022

CANSTAR's Outstanding Value Car Insurance Northern Territory 2022

Canstar - Outstanding Value Car Insurance NT

2022

Winner - Personal Lines Claims Excellence

Winner - Personal Lines Claims Excellence

2023

Finder Awards 2024 Winner, Car Insurance — Value

Finder - Best Car Insurance Value

2019 & 2022 - 2024

finder - Highly Commended Car Insurance

Finder - Highly Commended Car Insurance

2024

Finder Awards 2021 Winner, Car Insurance — Overall

Finder - Best Car Insurance Brand

2021

Mozo Experts Choice 2023 - Exceptional Value Car Insurance

Mozo Experts Choice - Exceptional Value Car Insurance

2017–2023

Mozo Experts Choice 2023 - Exceptional Value Senior Driver Insurance

Mozo Experts Choice - Exceptional Value Senior Driver Insurance

2023

Mozo Experts Choice 2023 - Exceptional Value Young Driver Insurance

Mozo Experts Choice - Exceptional Value Young Driver Insurance

2021–2023

CANSTAR's Outstanding Value Car Insurance Tasmania 2018

Canstar - Outstanding Value Car Insurance TAS

2014–2019

CANSTAR's Most Satisfied Customers Car Insurance New South Wales 2019

Canstar - Most Satisfied Customers Car Insurance NSW

2019

Reader's Digest - Quality Service Award 2019 - Silver

Reader’s Digest Quality Service Awards - Car Insurance Silver Winner

2019

CANSTAR's Outstanding Value Car Insurance Queensland 2018

Canstar - Outstanding Value Car Insurance QLD

2017–2018

CANSTAR's Insurer of the Year 2024

Canstar - Insurer of the Year

2022-2024

Money Magazine's Insurer of the Year 2023

Money magazine - Insurer of the Year

2010 & 2015 & 2017-2023

Mozo Experts Choice 2023 - Value Insurance Provider of the Year

Mozo Experts Choice - Exceptional Value Insurer of the Year

2023

Money Magazine's Best of the Best Home & Contents Insurance 2024

Money magazine - Best-Value Home & Contents Insurance

2014 & 2017-2020 & 2022-2024

CANSTAR's Outstanding Value Home & Contents Insurance 2017 to 2023

Canstar National Award - Outstanding Value Home & Contents Insurance

2017–2023

CANSTAR's Outstanding Value Home Insurance 2020 to 2023

Canstar National Award - Outstanding Value Home Insurance

2020-2023

LMI Claims Comparison - Claims Service Rating - Home & Contents 2022

LMI - 5-Star Home & Contents Claims Service Rating

2021–2023

Mozo Experts Choice 2023 - Exceptional Value Home and Contents Insurance

Mozo Experts Choice - Exceptional Value Home & Contents Insurance

2017–2023

Mozo Experts Choice 2023 - Exceptional Value Landlord Insurance

Mozo Experts Choice - Exceptional Value Landlord Insurance

2018, 2019, 2021-2023

Winner - Personal Lines Claims Excellence

Winner - Personal Lines Claims Excellence

2023

Finder Awards 2023 Winner, Home Insurance — Value

Finder - Best Home Insurance Value

2022 & 2023

Reader's Digest - Quality Service Award 2019 - Winner

Reader’s Digest Quality Service Awards - Home & Contents Insurance Gold Winner

2019

CANSTAR's Most Satisfied Customers Home Insurance New South Wales 2019

Canstar - Most Satisfied Customers Home Insurance NSW

2019

CANSTAR's Outstanding Value Home Insurance New South Wales 2020

Canstar - Outstanding Value Home Insurance NSW

2020

CANSTAR's Outstanding Value Home and Contents Insurance New South Wales 2019 to 2020

Canstar - Outstanding Value Home & Contents Insurance NSW

2019 & 2020

CANSTAR's Outstanding Value Home and Contents Insurance Queensland 2019 to 2020

Canstar - Outstanding Value Home & Contents Insurance QLD

2019 & 2020

CANSTAR's Outstanding Value Home Insurance South Australia 2020

Canstar - Outstanding Value Home Insurance SA

2020

CANSTAR's Outstanding Value Home & Contents Insurance South Australia 2019 to 2020

Canstar - Outstanding Value Home & Contents Insurance SA

2019 & 2020

CANSTAR's Outstanding Value Home Insurance Western Australia 2020

Canstar - Outstanding Value Home Insurance WA

2020

CANSTAR's Outstanding Value Home & Contents Insurance Western Australia 2020 & 2021

Canstar - Outstanding Value Home & Contents Insurance WA

2020 & 2021

CANSTAR's Most Satisfied Customers Home Insurance New South Wales 2022

Canstar - Most Satisfied Customers Home Insurance NSW

2022

Mozo Experts Choice 2023 - Exceptional Quality Landlord Insurance

Mozo Experts Choice - Exceptional Quality Landlord Insurance

2021-2023

ProductReview.com.au - Landlord Insurance 2022

ProductReview.com.au - Landlord Insurance

2022

ProductReview.com.au - Landlord Insurance 2022

ProductReview.com.au - Landlord Insurance

2022

finder Awards 2019 Winner, Best Travel Insurance (Comprehensive)

Finder - Best Travel Insurance - Comprehensive

2018–2019

MOZO's Experts Choice 2019 - Exceptional Value Basic Travel Insurance

Mozo Experts Choice - Exceptional Value Basic Travel Insurance

2018–2019

MOZO's Experts Choice 2018 - Exceptional Value Annual Travel Insurance

Mozo Experts Choice - Exceptional Value Annual Travel Insurance

2018

CANSTAR's Outstanding Value Life Insurance Australia 2023

Canstar National Award - Outstanding Value Direct Life Insurance

2023

Money Magazine's Best of the Best Life Insurance 2024

Money magazine - Best-Value Life Insurance

2024

finder - Highly Commended Life Insurance - 2024

Finder - Highly Commended Life Insurance

2024

MOZO's Experts Choice 2022 - Exceptional Value Life Insurance

Mozo Experts Choice award for Exceptional Value Life Insurance

2022

MOZO's Experts Choice 2022 - Exceptional Quality Life Insurance

Mozo Experts Choice award for Exceptional Quality Life Insurance

2022

MOZO's Experts Choice 2022 - Exceptional Value Life & TPD Insurance

Mozo Experts Choice award for Exceptional Value Life & TPD Insurance

2022

MOZO's Experts Choice 2022 - Exceptional Value Life & Trauma Insurance

Mozo Experts Choice award for Exceptional Value Life & Trauma Insurance

2022

MOZO's Experts Choice 2022 - Exceptional Value Income Protection

Mozo Experts Choice award for Exceptional Value Income Protection

2022

MOZO's Experts Choice 2022 - Exceptional Quality Income Protection

Mozo Experts Choice award for Exceptional Quality Income Protection

2022

ProductReview.com.au - Motorcycle Insurance 2022

ProductReview.com.au - Motorcycle Insurance

2022

Canstar - Most Satisfied Customers Roadside Assistance VIC 2022

Canstar - Most Satisfied Customers Roadside Assistance VIC

2022

Australian Business Awards - Product Innovation 2014

Product Innovation (60 Second Mobile Estimate app) — Australian Business Awards

2014

Australian Business Awards - Service Excellence 2014

Service Excellence ('Customer Experience Elephant') — Australian Business Awards

2014

Canstar - Innovation Excellence for Budget Directs Hail Hero Warning System 2013

Canstar Innovation Excellence award (hail-warning system)

2013

Australian Business Awards - Most Innovative Product Budget Directs Hail Hero 2012

Product Innovation (hail-warning system) — Australian Business Awards

2012

Australian Teleservices Association - Damian Jeffrey Tele-professional of the year 2012

Tele-professional of the Year (Damian Jeffrey) — Australian Teleservices Association

2012

Australian Teleservices Association - Large Contact Centre of the year 2010

Australian Teleservices Association's Large Contact Centre of the Year

2010

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