What’s covered by Comprehensive Car Insurance?
Upgrade your Comprehensive cover
For an additional premium, you can customise your comprehensive car insurance by adding one or more of these optional benefits to your policy:
How do I add an optional benefit to my policy?
You can add one or more of these optional benefits when you get a quote and buy a policy or – if you’ve already bought one – by contacting us or logging into your online account and editing your policy.
Get a quote
Because we don’t insure unsafe drivers, we can keep our premiums low for safer drivers like you.
Get a comprehensive car insurance quote and buy a policy online and you’ll receive a 15% discount; or call us on 1800 700 027.
Find out more
The information on this page is a summary only. For more details about Budget Direct Comprehensive car insurance, including the terms, conditions, limits and exclusions that apply, please read the product disclosure statement (PDS)
How to make a claim
If you need to make a claim, we’re here to help you get back on the road as quickly and smoothly as possible. Make a claim on your Comprehensive car insurance policy.
Award-winning Australian car insurance
After comparing the cost and features of 47 comprehensive policies offered by 37 insurers, Canstar awarded us one of only two national awards for Outstanding Value Car Insurance in 2019 – a record 13th year in a row we've won the award.
Budget Direct has also won Money magazine's Insurer of the Year title the last three years in a row (2017, 2018 and 2019).
More ways to save
Here are some ways you can reduce your comprehensive car insurance premium even further:
How can I get these savings?
You can select your driver-age restriction, kilometres travelled and/or Basic Excess when you get a quote and buy a policy or – if you’ve already bought one – by contacting us or logging into your online account and editing your policy.
More reasons to choose us
Roadside Assistance
For just $79.95 a year – less than $1.60 a week – you can take advantage of our 24/7 nationwide Roadside Assistance service.
It can be purchased with or without a Budget Direct car insurance policy.
With our Australian network of more than 2,500 contractors, you’re never too far from help.
Frequently asked questions
Do I have to pay an excess if the accident was not my fault?
No – you do not have to pay an excess if you have a no-fault accident with another vehicle.
A no-fault accident is one that meets the following criteria:
- we decide the driver of another vehicle (or another person) was entirely at fault, and
- you tell us the at-fault driver’s full name, address, and vehicle registration number.
I use my car for business – can I get cover?
Yes – we’ll cover a car you use for your business or occupation, as long as:
- you select ‘business use’ when you buy your policy; and
- it’s not used for any of the following:
- carrying passengers or other people’s goods for payment
- driving tuition for payment
- hiring the car to other people.
Can I transfer my no-claim bonus or driver rating from my current insurer to Budget Direct?
Yes – as long as you supply us with proof of your current no-claim bonus (or no-claim discount, as we call it) or driver rating.
For example, you may have a renewal notice from your current insurer that shows your no-claim bonus or rating.
We’ll factor in the rating when we calculate your premium.
How can I see my policy details?
You can view and manage many of your car insurance policy details – including your contact details, payment preferences, drivers, excesses and optional benefits – through your online account.
(You can also see some of this information on your certificate of insurance.)
I’m selling my car – what do I need to do?
If you’re selling your vehicle and buying another one, you can quickly and easily transfer your Budget Direct car insurance to your new car. Simply follow these steps:
- Log into your online account.
- View your car policy.
- Click or tap on the ‘Change’ button on your dashboard.
- Answer some questions about your new vehicle.
- Select the policy options you want to add.
- View the details of your updated policy, including the new premium.
- Pay any additional premium that may be due.
If you don’t intend to replace the car, you can cancel your insurance policy by calling us on 1300 306 560.
Car Insurance Knowledge Base
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Useful links
^Online discount terms and conditions apply.
*Based on customers who have made a claim on Budget Direct Comprehensive Car Insurance, and who were surveyed between 10 February 2015 and 31 December 2018. Visit www.budgetdirectreviews.com.au for more details.
‡ Your car would not be covered while it was being driven by someone under the restricted age.
§ The 50+ age bracket applies only to policies purchased on or after 2 July 2017.
# Click here to read Canstar's award report and rating methodology.
