You're in (New) Experienced Hands

Genus Life Insurance Services

If you bought a Life Insurance policy with Budget Direct before 30 June 2018, your policy is now being managed by Genus Life Insurance Services.

There's nothing you need to do - we've handled all the logistics of making sure your policy remains unchanged. But you'll notice that your contact phone numbers, and documents you receive will change a little.  

Who do I contact?

For policies purchased on or before 30 June 2018,
these are your points of contact:

To Manage Your Policy, or Make Changes:

Phone: 1300 88 44 88

Email: [email protected]

Web: genuslifeinsuraneservices.com.au

Mail: Genus Life Insurance Services
GPO Box 2548
Sydney NSW 2001

Make a Claim

Phone: 1300 88 44 88

Email: [email protected]

Mail: Genus Life Insurance Services
GPO Box 2548
Sydney NSW 2001

Who is Genus Life Insurance Services?

Genus Life Insurance Services is a subsidiary of NobleOak Life Limited and provides management and ongoing services in relation to Life policy administration. Genus is a specialist provider of life insurance policy administration services and is based in Sydney, Australia. With values guided by principles of integrity and benevolence, and a track record in delivering exceptional service, you can be confident Genus will attend to any queries promptly and professionally.

Genus Life Insurance Services Pty Ltd ABN 89 631 536 537 is an Authorised Representative of NobleOak Services Ltd AFSL 286798. NobleOak Life Limited is an Australian publicly listed company regulated by APRA.

How do I make changes to my existing policy, or learn more?

You can make changes to your existing policy, or talk to us about these changes by calling us on 1300 88 44 88, or by emailing [email protected].

How do I make a claim on my policy?

To make a claim on your existing Life Insurance policy, please call 1300 88 44 88 or email [email protected]