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When you buy Home and Contents insurance online

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Customers rate our home & contents claims service 4.4 out of 5 Stars 4.4 | 1,262 Reviews*

Get more with Budget Direct Home and Contents Insurance

Protect your most valuable asset and your belongings by combining your Budget Direct home building and home contents insurance policies.

What’s covered

Home and contents insurance covers damage and loss caused by
Storm and rainwater (flood cover is optional) Yes
Escape of liquid (e.g. burst pipe) Yes
Fire, lightning, explosion, and earthquake Yes
Impact (e.g. fallen tree) Yes
Theft, attempted theft, and malicious damage Yes
Accidental breakage (glass, ceramic and sanitary fixtures only) Yes
Home and contents insurance covers  
Repairing or replacing your damaged or destroyed home building Up to your sum insured
Repairing or replacing (new for old) your lost or damaged contents Up to your sum insured1
Legal liability for someone else’s injury or death or for loss or damage to their property following an accident at the insured address or anywhere else in Australia Up to $20 million
Temporary accommodation for your family and pets if your damaged building and/or contents make your home unfit to live in Up to 10% of your sum insured, up to 12 months2
Extra rebuilding costs, including debris removal, professional (e.g. architect, surveyor) and building application fees, and storage of undamaged contents Up to 10% of your sum insured2
Contents lost or damaged in the open air at the insured address due to an insured event Up to your sum insured, except for theft3
Contents lost or damaged after being temporarily removed – for 90 days or less – from your insured address Up to 20% of your sum insured
Contents lost or damaged by fire or vehicle collision or rollover during your move to a new address in Australia4 Up to 20% of your sum insured
Modifications to your home if you suffer permanent paraplegia or quadriplegia as a result of an insured event at the insured address Up to $5,000
Funeral expenses if you die as a result of an insured event at your home Up to $7,0005
Loss or theft of credit and other financial transaction cards Up to $1,000
Legal and administrative costs to discharge your mortgage, if your home is destroyed Up to $750
Replacement of locks if your keys are stolen Up to $500
Loss or damage to unattached equipment, spare parts or accessories (e.g. for motor vehicles, trailers, caravans and watercraft) due to an insured event Up to $500
Guests’ or visitors’ uninsured contents lost or damaged due to an insured event Up to $500
Spoilage of perishable food Up to $500

1Unless you have specified a replacement value , limits apply to the amounts we’ll pay for certain home contents.
2We’ll pay this amount in addition to your sum insured.
3A limit of $1,000 applies to loss or damage due to theft or attempted theft.
4Excludes contents being transported by professional removalists or by sea.
5This is the Smart cover limit; the standard cover limit is $5,000.

Terms, conditions, limits and exclusions apply. Please read the product disclosure statement for full details.

Upgrade your cover

You can customise your home and contents insurance by adding one or more of the following optional covers to your policies:

Optional covers

Flood Cover Covers you for the cost of damage caused to your home by flooding rivers, creeks and other bodies of water. Flood Cover may not be available for some addresses.
Personal Effects Cover Covers the portable items (e.g. jewellery, sunglasses, camera) you take with you away from your home.
Accidental Damage Standard cover includes accidental damage to glass, ceramic and sanitary fixtures – this option extends your cover to most of your home and/or contents.
Motor Burnout In case a power surge burns out a motor in an electrical appliance you own (less than 10 years old); we’ll also pay for related spoilage of food.
Landlord Covers Protection if your tenant defaults on their rental payments and/or steals from or maliciously damages your investment property.
Sum Insured Safeguard If your nominated sum insured is insufficient to repair, rebuild or replace your home building, we’ll increase it by up to 25% (e.g. from $400,000 to $500,000).

You can add these optional covers when you buy your policies or – if you’re an existing customer – by logging into your online account or contacting us.

Landlords and renters

Budget Direct home building and home contents insurance is not only for homeowners, but landlords and renters too.

Find out more

The information on this page is a summary only. For more details about Budget Direct home and contents insurance, including the terms, conditions, limits and exclusions that apply, please read the product disclosure statement.

How much cover do I need?

It’s up to you to determine how much it would cost to replace your home building and home contents if they were totally destroyed, for example, by fire – the ‘sum insured’.

This is the maximum amount we’ll pay, so it’s important you’re comfortable the sum insured you nominate is sufficient to replace your home and contents at today’s prices.

Use these calculators to estimate the cost of replacing your home building and home contents

Compare home and contents insurance savings

See what customers in your state told us they saved, on average, by switching their home and contents insurance to us. Compare home and contents insurance savings

Buy online and save ##%

Getting a Budget Direct home and contents insurance quote takes just a few minutes.

If you buy combined home and contents insurance online, you’ll receive a ##% discount on your premium.

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How to make a claim

If your home building and/or contents are lost, damaged or destroyed by an insured event and you need to claim, we’re here to help.

Make a claim on your home insurance policy

Repairs and replacements

Upon acceptance of your claim, we’ll appoint a team member to take care of the repairs to your home and/or the repair or replacement of your contents. In most cases, we will:

  • assess the nature and extent of your damage or loss
  • make your home safe (e.g. remove a fallen tree)
  • source repair and replacement quotes from our preferred builders, suppliers and/or retailers
  • appoint a building contractor to repair your home
  • obtain – through the builder – all the materials needed for the repairs
  • keep you informed of progress
  • ensure repairs comply with the latest building codes
  • arrange for the delivery of your replacement contents
  • provide you with temporary accommodation, if necessary.

Award-winning Australian home and contents insurance

Winner of Money Magazine’s Insurer of the Year award 2017, Best of the Best award for Cheapest Home & Contents Insurance in 2018 as well as Mozo’s 2017 People’s Choice Award in two home-insurance categories: Outstanding Customer Satisfaction; and Excellent Customer Experience.

Mozo People's Choice Award 2017- Outstanding Customer SatisfactionMoney Magazine Award 2017 - Cheapest Home and Contents Insurance - Best of the BestMoney Magazine's Cheapest Home & Contents Insurance 2018

Frequently asked questions

Do I need to list, or specify, contents on my policy?

It’s up to you to decide whether to list the following on your policy:

  • contents you want to insure for more than our benefit limit (where applicable)
  • portable items you want covered when you take them with you away from your home.

You can list your contents when you buy your policy or – if you’re an existing customer – by logging into your online account or contacting us.

If I make a claim for loss or damage to my home building and contents, will I have to pay two excesses?

No – you’ll only be required to pay the higher of the two Basic excesses you have selected.

What if I can’t stay in my home?

If the damage to your home makes it unfit to live in, we’ll arrange temporary accommodation for your family and household pets while your home is being repaired, for up to 12 months.

The temporary accommodation will be of a similar quality to your home.

This benefit also applies if the loss or damage to your contents makes your home unliveable.

Are your home repairs guaranteed?

Yes – we guarantee the quality of authorised repairs, including the workmanship and materials.

See all home and contents insurance FAQs

^ Online discount applies to new policies only. Terms and conditions apply.
* Based on customers who have made a claim on Budget Direct Home & Contents Insurance, and who were surveyed between 10 February 2015 and 31 October 2017. Visit for more details.