We’ve been awarded the CANSTAR Outstanding Value Car Insurance award for a recordbreaking 10 years in a row – the only brand in any category to win a CANSTAR award 10 years running. Find out more about this award and other awards we’ve won.
24/7 Phone & Online Claims
We are on call around the clock, with our 24/7 phone and online claims service. When the unexpected happens we will be there to help. Lodge and process your claim when and how it suits you via our phone and online claims service. Making a claim is quick and easy and we'll help you every step of the way.
Our very own hailstorm tracker will send you a text message if there’s hail heading your way, ideally giving you at least ten minutes to get your car under cover. That means fewer repair bills for us, and lower premiums and less hassle for you. Learn more about Hail Hero
More Reasons We're Simply Smarter
At Budget Direct we work tirelessly to improve the way we provide insurance to our customers. We've combined more than 30 years of innovation from our group around the world with 14 years of homegrown Australian excellence to offer you Simply Smarter Insurance. Here’s an extended list of our simply smarter innovations.
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A lifetime guarantee on authorised repairs for as long as you own the car.
A 21-day money back guarantee if you change your mind and haven't made a claim.
Full 24/7 Claims Service - Your choice of phone or online.
Smarter Insurance, Lower Premiums
By asking smarter questions about your insurance needs and driving history when you get a quote for car insurance, we’re able to identify better drivers, which means that when our premiums are calculated, we’re able to offer cheaper prices to good drivers like you.
If you are involved in an accident or your car is stolen, you’ll have the peace of mind of knowing our 24/7 Claims Helpline will be there to help you lodge a claim and get you back on the road as soon as possible.
Choose Cover Levels to Suit your Needs and Budget
To help you find the right insurance policy for you, Budget Direct offers different types of car insurance, levels of cover and a range of options and additional benefits that let you tailor your policy to give you the protection you need at a price you can afford.
Our Gold Comprehensive Car Insurance covers you for the cost of the repair or replacement of your vehicle following an accident – regardless of who’s at fault – malicious damage, fire, bad weather and theft. It also covers accidental damage to other people’s property (e.g. their car or home).
We’ll also cover the loss or damage to your personal effects, replacement keys, trailer and the cost of emergency transport and accommodation (limits apply).
Our Comprehensive Car Insurance also comes with a whole range of other popular features as standard, like New-for-Old replacement if your car is written off within the first 2 years or 40,000 kms# and No Claim Discount protection if a third party is identified and at fault.
And the best part is that you’ll get a 25% discount off your premium if you get a quote for Gold Comprehensive Insurance online.
Find out more about Budget Direct Gold Comprehensive Car Insurance or
Choose from Third Party Property insurance, which covers you for accidental damage caused to other people’s property, or Third Party, Fire and Theft, which adds cover if your car catches fire or is stolen, and includes a hire car after a theft.
Please note: Conditions, limits and exclusions apply. Please read the PDS for full details.
Find out more about Budget Direct Third Party Car Insurance or
New South Wales’ Road Traffic Act allows car owners in the state to choose their own provider for Compulsory Third Party, or “Green Slip,” insurance. And just like all our other types of car insurance at Budget Direct, our aim is to help you save on your CTP premiums.
Find out more about Budget Direct Green Slip CTP Insurance or
Flexible Options and Additional Benefits
Beyond the great range of standard benefits available with Budget Direct Car Insurance, we also offer a variety of optional policy benefits that you can choose to tailor your insurance cover.
These optional benefits include:
- Choice of Agreed Value or Market Value
- Windscreen Excess Reduction
- No Claim Discount Protection
- Discounts for Driver Age Restrictions
We also offer Roadside Assistance, either as an optional add-on to your car insurance policy, or as a standalone service. Find out more about Budget Direct Roadside Assistance here.
Please note: Some of these optional benefits apply only to comprehensive car insurance policies. Please read the PDS for full details of available cover and optional benefits, or view this comparison of Budget Direct car insurance policy benefits.
Choose a payment schedule that suits you, with options to pay your annual premium fortnightly, monthly or once a year, with multiple payment methods available, including Direct Debit, Credit Card and PayPal.
When you buy car insurance from Budget Direct you get a Budget Direct Buddy code you can give to your friends. And if they use it to buy a Budget Direct insurance policy, you both get a $50 VISA card.**
How to Make a Claim
If you do ever need to make a claim on your Budget Direct Car insurance you can call our 24/7 Claims Helpline or lodge your claim online using our self-service Online Policy Manager.
Click here for contact details and more information about making a car insurance claim.
Buy Online and Save 25%^
Get a quote and buy our Gold Comprehensive Car Insurance online to save 25%^
If you’d prefer to have someone talk you through the process, you can get a quote online and then buy through our customer service centre and you’ll still get the same 25% discount.
* A 21-day money back guarantee if you change your mind and haven't made a claim.
** Conditions Apply. Excludes household members.
# The earlier of 2 years or 40,000 kilometres from original registration in your name. Conditions apply, please see PDS for full details.
° Based on Budget Direct customers surveyed since February 10th 2015, see www.budgetdirectreviews.com.au for details