Save money on popular brands
If you hold two or more insurance policies with us, you’re invited to become a member of Budget Direct Rewards.
Once you’ve activated your free membership and as movement restrictions are eased, you'll be able to take full advantage of exclusive offers across Australia.
Whether it’s your weekly grocery trip, a night on the town or a holiday, Budget Direct Rewards can save you hundreds of dollars.
And joining is easy — it takes just two minutes.
Leading brands
Activate your membership
Follow these steps to activate your free Budget Direct Rewards membership:
- Locate your member number and one-time PIN by either:
- Logging into your online account and selecting 'Rewards'
or
- Checking your email inbox for your invitation.
Download the app
- Select 'Activate your account' in the app.
- Enter your member number and one-time PIN.
Redeem your offers
There are two ways of instantly redeeming your Budget Direct Rewards offers, depending on the circumstances:
In person
Present your smartphone at a participating outlet and redeem your offer.
Read more about redeeming offers in person
Online
Find a deal on your smartphone and purchase the product or service over the internet.
Read more about redeeming offers online
Frequently asked questions
Joining
How do I join Budget Direct Rewards?
If you hold two or more insurance policies with us, you’ll be invited to join our rewards program. To start enjoying the program’s benefits, you must activate your membership.
Terms and conditions apply.
Where can I find my membership details?
To find your membership details:
- Log into your online account
- Click on the ‘Rewards’ button
- View your membership details (your member number and one-time PIN).
Can’t find your membership details? Contact us for help.
How do I activate my membership?
Online
- Visit the Budget Direct Rewards website.
- Enter your membership details (your member number and one-time PIN shown in your online account).
- Follow the prompts.
Budget Direct Rewards app
- Download the free app from Google Play or the App Store (search for ‘Budget Direct Rewards’; data usage fees may apply).
- Enter your membership details (your member number and one-time PIN shown in your online account).
- Follow the prompts.
(Currently, it's not possible for you to activate your membership over the phone.)
Do I need an email address to use the program?
Yes — to activate your Budget Direct Rewards membership, you must supply us with a valid email address.
My membership details don't work — what now?
Please contact us for help.
I'm eligible for the rewards program but have not been invited to join — what now?
If you have two or more insurance policies with us but haven’t yet been invited to join Budget Direct Rewards, please contact us. If you only recently purchased a second policy, please allow up to 48 hours for us to process your invitation.
Using your rewards
Where can I download the Budget Direct Rewards app?
The app is available from Google Play or the App Store. Search for ‘Budget Direct Rewards’. The app is free, however data usage fees may apply.
Do I receive a membership card?
Rather than a physical card, members are issued with a digital card built into the app and website.
I've forgotten my Rewards password — what must I do?
If you forget your Budget Direct Rewards password, follow these steps.
Online
- Visit the Budget Direct Rewards website.
- Enter your email address.
- Click 'Reset password'.
- Follow the prompts.
App
- Load the Budget Direct Rewards app.
- Click 'Forgotten password?'.
- Follow the prompts.
How long does my membership last?
Your membership starts on the day you activate it and is valid for 12 months. After 12 months (and assuming you still hold two or more Budget Direct insurance policies), we’ll renew your membership for another 12 months automatically.
I don't own a smartphone — can I still use the rewards program?
If you don’t have a smartphone (Android or iOS), you’ll still be able to access a limited number of discounts via the Budget Direct Rewards website.
A smartphone would give you access to all the potential savings.
My discount was not honoured — what now?
In the unlikely event a discount or deal is not honoured by a merchant, please contact us and we’ll help you sort it out.
