Contents Insurance

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Temporary Accommodation||

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What’s covered by Contents Insurance?

The following benefits come standard with a Budget Direct home contents insurance:

You are covered for loss or damage caused by

Storm and rainwater


Fire, lightning, explosion and earthquake


Theft, attempted theft, and malicious damage


Escape of liquid (e.g. from a bath or sink)


Impact (e.g. a falling tree)


Accidental breakage of glass, ceramic and sanitary fixtures


Benefits include

Cost of repairing or replacing (new for old) your lost or damaged contents – up to your sum insured amount*


Legal liability for someone else’s injury or death or for loss of or damage to their property following an accident at the insured address – up to $20 million 


Temporary accommodation for your family and pets if your home is unfit to live in due to loss of or damage to your contents – up to 10% of your sum insured up to 12 months†


Extra rebuilding costs, including debris removal, professional (e.g. architect, surveyor) and building application fees – up to 10% of your sum insured†


Removal and disposal of damaged contents and storage of your undamaged contents during the time it takes to repair your home – up to 10% of your sum insured†


Cost of modifications to your home if you suffer permanent paraplegia or quadriplegia as a result of an insured event at your home – up to $5,000


Funeral expenses if you die as a result of an insured event at your home – up to $5,000


Replacement of locks if your keys are stolen – up to $500


Spoilage of perishable food – up to $500


Contents lost or damaged after being temporarily removed from your insured address –  up to 20% of your sum insured


Contents lost or damaged in transit during your move to a new address – up to 20% of your sum insured


Loss or theft of credit and other financial transaction cards – up to $1,000


Unattached equipment, spare parts or accessories (e.g. for motor vehicles, trailers, caravans and watercraft) – up to $500


Guests’ or visitors’ uninsured contents – up to $500


* Unless you have specified a replacement value, limits apply to the amounts we’ll pay for certain home contents.

† We will pay this amount in addition to your sum insured.

Upgrade your cover

For a higher premium, you can customise your cover by adding one or more of the following optional benefits to your home contents insurance policy:

Optional benefits

Personal Effects

Covers you for portable items (e.g. jewellery, sunglasses, camera) you might ordinarily take with you away from your home.

Motor Burnout

In case a power surge burns out a motor in an electrical appliance you own (less than 10 years old); we’ll also pay for related spoilage of perishable food.

Accidental Damage

Standard contents cover includes accidental breakage of fixed glass in furniture, pictures and mirrors – this option extends your cover to the rest of your contents.

Landlord Covers

In case your tenant defaults on their rental payments; or steals from or maliciously damages your investment property.

Flood Cover

Covers you for the cost of damage caused to your belongings by flooding rivers, creeks and other bodies of water. Flood Cover may not be available for some addresses.*

*Please refer to product disclosure statement for more information about flooding.

You can add optional benefits to your policy when you get a quote or – if you’ve already purchased a policy – by calling one of our team members on 1800 182 310.

Find out more

The information on this page is a summary only. For more details about Budget Direct Contents Insurance, including the terms, conditions, limits and exclusions that apply, please read the product disclosure statement.

How much cover do I need?

It’s up to you to determine how much it would cost to replace your home’s contents if they were totally destroyed, for example, by fire – this is known as the ‘sum insured’.

This is the maximum amount we’ll pay, so it’s important you’re comfortable with the sum insured you nominate is sufficient to replace your belongings at today’s prices.

We have compiled a list of Home & Contents Insurance Calculators which you can use to estimate the costs involved in repairing or replacing your home or possessions in case something happens. These may help you to work out the sum insured value you’ll need to nominate for your insurance policy.

Get a quote

Getting a Budget Direct Contents Insurance quote is quick and easy.

Get a quote online and save 15%; or call us on 1800 700 027.

Protect your house too and save 30% by getting a combined home & contents insurance quote online.

Get a Quote

How to make a claim

If your home’s contents are lost, damaged or destroyed and you need to claim, we’re here to help.

Make a claim on your home contents insurance policy

Frequently asked questions

What exactly are ‘home contents’?

Home contents are all the things in your home that aren’t permanently attached, or fixed, to your home building, including:

  • furniture and furnishings
  • computers and electrical appliances
  • kitchenware
  • clothing and shoes
  • personal effects like jewellery, sunglasses and cameras (to insure these items when you take them away from your home, you’ll need to add the Personal Effects benefit to your cover)
  • carpets – loose and fitted
  • Internal blinds, curtains and window coverings.

How much can I insure my contents for?

You can nominate a sum insured, or replacement value, of $20,000 or more.

Am I covered for valuables I take with me away from my home?

Budget Direct Contents Insurance automatically covers your portable items (e.g. jewellery, sunglasses, camera) if they are lost or damaged while inside your home.  It you want these items to also be insured when you take them with you away from your home, you’ll need to add the optional Personal Effects benefit to your home contents policy.

Are there any limits on the amount you’ll pay to replace home contents?

Yes – the following table shows you the most we’ll pay to repair or replace certain contents damaged or lost in any one insured event – unless you specify a higher value (where applicable):


Benefit limit

Hand-woven carpets and rugs

$2,000 per item*

Cash, cheques, and any other negotiable financial document

$500 in total

CDs, DVDs, flash cards, digital media cards, audio and video tapes, records, computer discs, computer software, game cartridges, and game consoles

$2,000 in total*

Firearms (legally registered and stored)

$2,000 in total

Home office equipment

$10,000 in total

Jewellery and watches

$1,000 per item or set; and $3,000 in total*

Solid and plated silver and gold items (excluding jewellery and watches)

$2,000 per item or set

Paintings, pictures, works of art, sculptures, and art objects

$5,000 per item or set; and $10,000 in total*

Collections, memorabilia, stamps, collectors’ pins, medals, and collectors’ non-negotiable currency

$2,000 per item or collection*

Tools of trade

$2,000 in total

Specified contents items

Up to sum insured†

* Unless you specify a higher value for the item/s in your home contents insurance policy.
† This is shown on your insurance certificate.

Before you insure your artworks, for example, we recommend you get them valued by a suitably qualified professional.

How do I prove the value and ownership of an item?

By providing us with documents such as purchase receipts, valuations, credit card statements, owner’s manuals, guarantee or warranty certificates, photos or videos of your item, and/or product packaging.

See all home and contents insurance FAQs

Want more cover?

It goes without saying that, if your home building is badly damaged or destroyed, some or all of your home contents may also be harmed or lost.

If you get an online quote and buy combined Home & Contents Insurance you’ll get a discount of ##%^ off your premium.

Get a Quote

|| Up to 12 months temporary accommodation. Benefit capped at 10% of sum insured. Terms & conditions apply.
*If you cancel the policy within 21 days without making a claim, we’ll give you a full refund.
** Conditions apply. See the Product Disclosure Statement for full details.
°° Based on customers who have made a claim on Budget Direct Contents Insurance, and who were surveyed between 10 February 2015 and 31 October 2017. Visit for more details.
Subject to underwriting terms and conditions, see PDS for details.