Yes, after buying Budget Direct Pet Insurance for the first time, policyholders must serve a waiting period before they’re allowed to make certain types of claims.
Waiting periods start on the day the policy starts. Here is an example of the waiting periods and cover start dates based on a policy start date of 29/11/2023.
| Condition | Waiting Period | Cover Start Date |
|---|
| Accidental injuries | 2 days | 01/12/2023 |
| Illnesses | 30 days | 29/12/2023 |
| Tick paralysis | 30 days | 29/12/2023 |
| Cruciate ligament conditions | 6 months | 29/05/2024 |
Any condition that occurs during the applicable waiting period will be considered a pre-existing condition and excluded from cover.
Policyholders do not have to serve any waiting periods after their pet’s policy renews.
If your pet is currently insured with another insurer - call us on 1800 931 664 to see if your pet’s waiting periods can be waived when they join Budget Direct.