Do you have flood cover?
Do you have flood cover? Yes, we offer flood cover. You'll find details about the events we insure in our Product Disclosure Statement.
Where do I find motor burnout online?
You can access motor burnout and the rest of our additional options by selecting 'Continue Online' (located underneath the prices we offer you during the quote), and proceeding through the application to “Options” on page six.
Please be aware that limits and exclusions may apply on some features and benefits. We highly recommend you read our Product Disclosure Statement for full details. (There’s a link to it at the bottom of every page on our website.)
Is my jewellery covered?
If the jewellery was at home when it was lost and/or damaged, it’s covered for the replacement value.
If you’d like your jewellery covered away from the home, you need Personal Effects cover. You can choose from two types of cover:
- Unspecified Personal Effects covers items valued at less than $1,000 away from the home. You don’t need to specify the item’s type or value on the insurance certificate.
- Specifed Personal Effects covers items valued at more than $1,000 away from the home. You need to specify each item and its value on the insurance certificate.
Limits and exclusions may apply, so make sure you read the Product Disclosure Statement.
Note: When you claim on these items you may need to provide proof of ownership and/or valuation of the items.
What are my home and/or contents insured for?
Under a standard Home and/or Contents Insured policy we cover you for:
- Fire
- Explosion
- Theft and attempted theft
- Malicious damage, vandalism, riot or civil commotion
- Accidental breakage of glass, ceramic and sanitary fixtures
- Storm and rainwater
- Lighting
- Earthquake
- Sudden and unexpected escape of liquid
- Impact at the home
Limits and exclusions may apply, so make sure you read the Product Disclosure Statement.
Is my laptop, mobile or tablet covered?
We’ll cover loss and/or damage to your laptop, mobile phone and tablet devices if they were damaged at the home by an insured event.
However, they’re not covered for loss and/or damage if they were taken away from the home.
How can I pay for my policy?
You can pay fortnightly, monthly or annually and you can choose from a range of payment methods, including Direct Debit, Credit Card, and now PayPal (for online purchases of Car, Home, Contents, Home & Contents or Travel Insurance products). Find out more.
