Roadside Assistance Buying Guide

At Budget Direct, our Roadside Assistance is here to help. Whether it’s a flat tyre, a dead battery, or an empty fuel tank that might leave you left stranded, Roadside Assistance can help you get going again.

Not sure how to shop for the right Roadside Assistance? We can provide you with all the details.

Get Roadside Assistance today. Budget Direct Roadside Assistance is available 24 hours a day, 365 days a year.

Hitting the road for a holiday? Budget Direct provides Roadside Assistance in case of breakdowns or a range of other mechanical issues. 

When looking into Budget Direct Roadside Assistance, you’ll be in good hands. From breakdown tows to unlimited callouts, we cover the essentials to help you feel confident on the road - all for just $89.95 for the whole year. Better still, our service areas include metro areas, greater metropolitan cities, and major towns, meaning that we can jump start your car and come to your assistance when you are unable to drive.

We’re here for you when you need us most. Budget Direct Roadside Assistance includes:

• Minor roadside repairs

• Breakdown towing

• Flat battery assistance

• Lockout or lost key

• Running out of fuel

• Flat tyres and spare tyre change assistance

• Accident co-ordination

• Transport and accommodation.

For further information about Budget Direct Roadside Assistance cover, please read our terms and conditions.

In general, we don’t provide callouts for vehicles in areas or premises that a standard two-wheel drive recovery vehicle can’t get to. Other terms and conditions apply.

If your vehicle breaks down and we determine that it’s not possible or practical to mobilise it at the roadside, we will arrange a tow truck.

If you happen to break down in a metro area, we can tow you up to 20 kilometres, such as to your nearest mechanic. Similarly, if you break down out of the greater metropolitan cities, our towing limits extend up to 50 kilometres round trip (from the contractor’s depot) with some exceptions (such as parts of the country without a connecting land bridge).

Vehicles that are bogged, or similarly deemed unsafe to retrieve, are not covered. If we decide to tow your vehicle in these situations, you must pay all costs.

If your vehicle breaks down and we determine that it’s not possible or practical to mobilise it at the roadside, we will arrange a tow truck.

If you happen to break down in a metro area, we can tow you up to 20 kilometres, such as to your nearest mechanic. Similarly, if you break down out of the greater metropolitan cities, our towing limits extend up to 50 kilometres round trip (from the contractor’s depot) with some exceptions (such as parts of the country without a connecting land bridge).

Vehicles that are bogged, or similarly deemed unsafe to retrieve, are not covered. If we decide to tow your vehicle in these situations, you must pay all costs.

Locked out? Few things can be more frustrating. Budget Direct Roadside Assistance can help you get back into the driver’s seat of your car. We can also cover the cost of a taxi or courier for the lockout and lost key service (total limit of $125).

Left your lights on and now your battery’s flat? Roadside Assistance can help give you a jump-start or help you source and install a replacement battery at your cost.

If we've towed your vehicle, we can help arrange a taxi or other transport for you.

You must pay all costs of this transport.

If you break down more than 100 kilometres from home, we can help arrange a rental vehicle for you, or tow your vehicle to a nearby repair shop.

You must pay all costs of this transport.

If you break down more than 100 kilometres from home, we can help arrange accommodation for you.

You must pay all costs of this accommodation.

Australia is a big place - so it makes sense that you might get caught out and run out of fuel. If you find yourself in a sticky spot with an empty fuel tank, Roadside Assistance with Budget Direct can provide you with up to $15 worth of fuel to get you to a service station to fill up.

Roadside Assistance with Budget Direct can also tow you to the nearest petrol station in regional cities, providing you with a budget-friendly solution.

Got a flat tyre that you can’t change, or aren't confident to change yourself? Our Roadside Assistance can change your tyre over for you, switching it over with your spare. Ensure your spare is inflated to correct tyre pressure and is in a roadworthy condition with good tread.

Sometimes your issue can be diagnosed over the phone. With 24/7 support, Budget Direct Roadside Assistance can potentially get you back on the road sooner without the need to dispatch a roadside assistance vehicle.

Knowing help is on the way can be very reassuring when you’re broken down. Budget Direct Roadside Assistance goes one step further and - where available - provides its members with GPS tracking.#

You can see, on your smartphone, the roadside contractor’s location and estimated time of arrival as they approach. You don’t even need to download an app.

If possible, Budget Direct will SMS you a link to a map showing the real-time location of your roadside contractor.

#Tracking available in selected regions only.

Surprises are just that…surprises. Even if you aren’t a Budget Direct Roadside Assistance member, we can still provide Immediate Roadside Assistance should you need it.

In addition to an annual membership fee of $89.95, you’ll be charged a non-refundable service fee of $110.