Some things you simply shouldn't do
Travelling overseas on holiday is fun. There are no two-ways about it. We travel because we want to escape the daily grind and to immerse ourselves in a culture that will stimulate our bodies and souls.
However... Running up to a lion with the intention of stroking his luscious mane? Jumping off a motel balcony into a pool? Riding on a motorcycle without a helmet whilst drunk? There are some things that you simply shouldn't do.
Travel insurance is designed to cover you for what may occur, not what probably will.
We're here to ensure that you have the time of your life and to look after you so if you're uncertain about a certain sport or activity, ask us at email@example.com (Please note that we operate 9am - 5pm AEST, Monday to Friday and will endeavour to respond to your query within 24 hours).
Alcohol - increasing the fun or the DANGER?
We get it. Drinking at a bar in Bali or Vietnam is great fun. Sometimes it's the very reason we go overseas at all. But we all know that alcohol can affect our judgement, and walking across a busy street or encountering an unsavoury character down a dark alley whilst under the influence could result in some very serious consequences.
You will not be covered for any claim arising directly or indirectly from using alcohol or drugs (unless the drugs have been prescribed by your doctor) or where you are affected by Acquired Immune Deficiency Syndrome (AIDS) or AIDS related complex (ARC) or Human Immunodeficiency Virus (HIV).
Enjoy yourself but play it smart. You can still maximise the fun factor whilst doing things in moderation. If you're unsure, ask us at firstname.lastname@example.org (Please note that we operate 9am - 5pm AEST, Monday to Friday and will endeavour to respond to your query within 24 hours).
Should I be worried?
We all know that travelling to a foreign land has its risks. Whether it be a protest in Hong Kong or a military coup in Thailand, civil unrest can be dangerous. For your own safety, it would be best to steer clear of any unruly crowds. We'd hate to see your trip ruined just because you are in the wrong place at the wrong time.
Just so you know... You will not be covered for any claim arising from civil riots, blockades, strikes or industrial action of any type (except for those which were not public knowledge when you booked your trip).
Some countries should not be visited at all. Ensure that you do your research to see if your destination is an active war zone or if there are terrorist threats associated with the country.
You will not be covered for any claim resulting from you travelling in, to or through a country or area included on the list of Do Not Travel countries provided by the Australian Government through the Department of Foreign Affairs and Trade – www.smartraveller.gov.au or those countries subject to an embargo from the UN Security Council or from any other international organisation to which Australia belongs, as well as events occurring in any international conflicts or interventions involving the use of force or coercion. Please read the PDS for further information.
If you're unsure, ask us at email@example.com (Please note that we operate 9am - 5pm AEST, Monday to Friday and will endeavour to respond to your query within 24 hours).