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Just like any holiday, things can and sometimes do go wrong on cruise trips – unforeseen and costly events that, without travel insurance to protect you, could ruin your relaxing time away.
It’s important to note that, once your ship leaves Australian shores – even if it’s cruising within Australian waters between two domestic ports – you’re not covered by either Medicare or your private health insurer.
Whether you’re going on a short cruise in Australian waters, an around-the-world ocean cruise or a river cruise in Europe or Asia, we’ve got you covered.
Depending on your level of cover, your benefits can include:
| Cancellation of your trip: If you have to cancel your cruise due to unforeseen circumstances – such as an illness, accident or job loss – we’ll cover the cost of prepaid travel, accommodation, meals, tours, activities, and visas. | Yes |
| Overseas medical and hospital expenses: Unlimited cover for your emergency medical and hospital expenses – on board the ship and, if necessary, at the nearest on-shore medical facility. We’ll also pay for your return to Australia earlier than planned, if this is medically necessary. | Yes |
| Pre-existing medical conditions: Automatic cover for 27 pre-existing medical conditions. (If your pre-existing medical condition is not covered, rest assured that you would still be covered for any unforeseen medical expenses not related to your condition.) | Yes |
| Luggage and personal effects: If your luggage or personal effects (e.g. formal wear, jewellery, mobile phone, prescription glasses, camera) get lost, stolen or damaged during your cruise, we’ll pay you up to $7,500. | Yes |
| Rental vehicle insurance excess: If you hire a car on one of your shore excursions and it’s damaged or stolen, we’ll pay you up to $6,000 to cover the hire-car insurance excess. | Yes |
| Free cover for children: Automatic cover for children and grandchildren under 18 years of age who are travelling with you or are under full adult supervision during the cruise. | Yes |
We have different levels of travel insurance cover for you to choose from, according to your needs and budget.
The information on this page is a summary only. For more details about travel insurance, including the terms, conditions, limits and exclusions that apply, please read the product disclosure statement.
Whether you’re after a cheap price or a policy with all the bells and whistles, we’ve got a wide range of travel insurance cover for you to choose from.
Get a quote online in 30 seconds or give us a call on 1800 444 424.
If your trip didn’t go entirely to plan and you wish to make a claim, we’re here to help.
Some cruise lines offer insurance, however you might want to check whether their policies provide the breadth of cover offered by specialist travel insurance companies like us.
As soon as you you’ve booked and paid for some or all of your cruise. That way, if you’re forced to cancel your trip, you’ll be covered (conditions apply – please see the PDS for full details).
If you’re going on a domestic cruise and want to be covered for on-board medical expenses and evacuation, please select ‘Australian Waters’ as your destination.
It depends on when you cancel. Most operators use a sliding scale: The closer to your departure date you cancel, the smaller your refund – if any.
You’re automatically covered for any stopovers up to 48 hours. Regardless, we recommend you list all destinations your cruise is scheduled to dock at. If the stopover is longer than 48 hours, your stopover destinations must be listed on your policy.
With our Annual Multi-Trip policy, you can enjoy overseas cruises as many times as you like in a 12-month period. To qualify, you must be under 75 years of age. If any of your cruises is longer than 30 days, you’ll need to buy a separate policy for that particular cruise.
Provided your trip begins in Australia – regardless of whether your cruise starts in Australia or you fly to an international port to begin your cruise – you’ll be covered. (Just make sure your travel dates include any flights.)
Yes; your cover will end 24 hours after you leave immigration control in your final destination.
Yes – provided you add Snow Sports Cover to your travel insurance policy.
This insurance is arranged by Auto & General Services Pty Ltd (ABN 61 003 617 909, AFSL 241 411, Registered Office: 13/9 Sherwood Rd, Toowong 4066) on behalf of the insurer, Auto & General Insurance Company Limited (ABN 42 111 5 86 353, AFSL 285 571). Because we don’t know your financial needs, we can’t advise if this insurance will suit you. You should consider your needs and read the PDS before making a decision to buy insurance. Click to view or download a copy of our Product Disclosure Statement or Financial Services Guide.
