From the bustling cities of Melbourne, Geelong and Ballarat to the rural areas of Victoria, our network of service providers, including qualified mechanics, tyre repairers and locksmiths, are on hand to help. Whether it’s metro towing, flat batteries or lost keys, know that you can call our roadside assistance technicians across Victoria at any time of the day or night.
Roadside Assistance Solved® with Budget Direct
Don't let a flat battery get you down. If your battery dies, we'll either jump-start your vehicle or you can pay for a new battery to get you back on the road in no time.
If your vehicle breaks down, we can help out by towing you up to 20 km from the breakdown location or 50 km round trip from the contractor's depot.
We're always here to help which is why during your 12-month policy period, you're entitled to an unlimited number of callouts, subject to our fair use policy.
Flat tyres are never fun, but that's why we're here. If your car has a flat tyre, we can change it with the spare in your car, free of charge.
Ran empty? We'll give you a $15 top-up of fuel if you run out so you can head to the nearest petrol station to fill up.
If your keys are lost, stolen or locked in your vehicle, we can help you get into your car or arrange a taxi or courier to fetch a spare key (total cost up to $125).
Get total peace of mind with unlimited access to our technical phone assistance where our experts can help you diagnose the problem to get you up and running again if your car breaks down.
Whether you need a replacement battery, jump-start or key rescue, we won't leave you in the dark. With Roadside Assistance, you can follow your roadside contractor's location and estimated time of arrival as they approach.#
For further information about Budget Direct Roadside Assistance cover, please read our terms and conditions
# Tracking available in selected regions only.
Why Choose Budget Direct Roadside Assistance Victoria?
If you buy Roadside Assistance with Budget Direct, our Victoria support network will make sure both the car and the driver are being taken care of with:
24/7 unlimited
callouts for
roadside assist
Australia-wide
More than 2,700
service providers
Australia-wide
GPS tracking of
your roadside
assistance service
provider#
# Tracking available in selected regions only.
Broken down? Call for help anywhere across Victoria 24/7
With our national network of more than 2,700 service providers - including mobile mechanics, battery specialists, locksmiths, tow-truck operators, and tyre repairers - you'll get peace of mind that you're never too far from help.
Call 1800 514 448 day or night.
Roadside Assistance FAQs
Budget Direct Roadside Assistance covers you if you’re left stranded – within our service area – for one or more of the following reasons:
- flat batteries
- minor mechanical or electrical fault
- flat tyre
- keys locked in vehicle or lost
- empty fuel tank requiring emergency fuel.
If we can’t get you moving again quickly with an easy fix over the phone, we’ll dispatch either a roadside contractor or a tow truck to assist you (within our service limits)
You can start using your Budget Direct Roadside Assistance for breakdowns that occur 48 hours or more after purchasing your membership.
If you require assistance before then – or help at any time with a pre-existing condition – a non-refundable service charge of $110 will apply, in addition to your annual membership fee.
Yes, even if you're not a Budget Direct Roadside Assistance member, you can still call us for help if your car breaks down.
Non-members are required to pay a non-refundable service fee of $110, in addition to an annual membership fee of $89.95.
Once you're a member, you're entitled to unlimited callouts for assistance.~
Roadside Assistance Knowledge Base
§ Roadside Assistance will commence 48 hours after the purchase of the Roadside Assistance policy. If you need assistance within 48 hours – or help at any time with a pre-existing condition – a non-refundable service charge of $110 will apply, in addition to your annual membership fee.
~ Subject to our fair use policy, which is explained in our terms and conditions.
# Tracking available in selected regions only.
