Claim forms

If you’re claiming this benefit… Use this claim form...
Cancellation and amendment fees Download form
Overseas medical and hospital expenses Download form
Hospital cash allowance Download form
Cutting your trip short Download form
Additional expenses Download form
Resumption of journey Download form
Travel delay expenses Download form
Luggage and personal effects Download form
Delayed luggage allowance Download form
Travel documents, credit cards and traveller’s cheques Download form
Theft of cash Download form
Personal accident Download form
Personal liability Download form
Rental vehicle insurance excess  Download form
Loss of income Download form
Alternative transport expenses Download form
Hijack Download form
Pet care Download form
Snow Sports Cover
Snow sports equipment Download form
Snow sports equipment hire Download form
Lift pass Download form
Ski pack Download form
Piste closure Download form
Avalanche cover Download form
Download form
Download form

Medical certificate

If a claim relates to an illness, injury or death, please ask the claimant’s registered general practitioner to download and complete a medical certificate.

Supporting documents

Each claim form will tell you which documents you need to send us to support your claim (e.g. invoices, receipts, authorisation letters, medical reports, accommodation and tour details).

Submitting your form

After filling in and signing the relevant claim form, you can email or post it to us – along with the relevant supporting documents.

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