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The powerful Amazon Alexa

Amazon Echo is a voice-controlled speaker that connects to Alexa, a cloud-based service, to play music, control compatible smart home devices, set alarms and timers, check sports scores and learn more about Budget Direct Insurance.

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Introducing the Budget Direct Skill

With the Budget Direct skill you can ask questions about Budget Direct Insurance and learn more about Insurance terminology. Simply say ‘Alexa, ask Budget Direct…

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Master your insurance without lifting a finger

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Master your insurance without lifting a finger

Find out the basics

With the Budget Direct Skill, customers can easily find out meanings to common insurance terms like: cooling off periods, no claims discounts or even what is an excess? All by asking ‘Alexa, ask Budget Direct about insurance definitions.’ 

Get savvy with your insurance

Benefit from over 40 of your specific Motor or Home Insurance questions answered, with more to come. Find out how you can better manage your policies, simply by asking Alexa.

‘What changes can I make to my home insurance policy?’

‘I’m selling my car – what do I need to do?’

‘Can I transfer my no-claim bonus or driver rating from my current insurer to Budget Direct?’

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Here’s how to get your Budget Direct Skill up and running with Alexa

Once you’ve set up your Amazon device, you’re ready to connect to the Budget Direct Skill.

On mobile

  1. Open the Alexa app

  2. In the search bar type Budget Direct

  3. When you see the Budget Direct Skill, click Enable. If you don’t see the Budget Direct Skill it could mean you need to adjust your country settings to Australia.

    Click here to change your country settings to Australia. Then try again.

On computer’s web browser

  1. Visit amazon.com.au and log into your account.

  2. Under the main or departments menu look for ‘Echo and Alexa’, click on Alexa Skills and then search for Budget Direct.

  3. You’ll then see a page with the Budget Direct Skill. Click on Budget Direct or the Budget Direct logo to get to the Skill page. If you don’t see the Budget Direct Skill it could mean you need to adjust your country settings to Australia.

    Click here to change your country settings to Australia. Then try again.

The Budget Direct Skill is now linked on your Amazon device!

The Budget Direct Skill is provided free to Budget Direct customers, although the user may incur data charges when enabling and using the Skill, which will not be paid for by Budget Direct.

Frequently asked questions

Why can’t Alexa answer my questions?

Alexa may not be able to answer your questions because the question you are asking is currently not part of the Budget Direct Skill. Budget Direct will continually update the Budget Direct Skill with new features.

Can I use the Budget Direct Skill via Google assistance or Google home?

No, for now the Budget Direct Skill is limited to use via Amazon Echo and Alexa-enabled devices.

I keep getting an error message that there is a geographical restriction. How do I resolve this?

This message is occurring as your country has not been selected in your Amazon account. You can set this up by following the instructions here.

Where can I get help to set up my device?

If you are having trouble setting up your Amazon Echo device, you can get help here.

I can't access any of the Australian Skills, including the Budget Direct Skill?

This may be because you have the incorrect country setting in your Amazon Australia account. You can set this up by following the instructions here.

How do I change my country settings so I can use my Echo or Amazon Alexa in Australia?

You can go here to change your country settings with Amazon Australia. This will allow you to see Australian Skills in the Amazon Alexa app.


Need more help?

Amazon’s Customer Service team is available 24 hours a day, 7 days per week at
amazon.com.au/echodotsupport or [email protected].

Want your insurance solved with Budget Direct?