Budget Direct has continued its impressive winning streak, taking out the CANSTAR Five Star Outstanding Value Car Insurance award for the ninth consecutive year.

As well as winning the national award, Budget Direct successfully defended its title for Outstanding Value Car Insurance in New South Wales, Victoria, and Tasmania. CANSTAR’s Research manager Mitchell Watson said Budget Direct had an amazing track record.

“Budget Direct is the only insurance provider in Australia recognised by CANSTAR as providing outstanding value nine years in a row,” said Mr Watson. “It’s important to note this award is not just about being the cheapest, we also compare features and measure claims satisfaction. Budget Direct prides itself on its rock bottom premiums yet it still retains many unexpected benefits for customers.”

“CANSTAR congratulates Budget Direct for the outstanding service they offer Australian motorists.”

The award confirms the challenger brand consistently leads the industry for value, year after year, said Ram Kangatharan, Managing Director & CEO Budget Direct.

“Budget Direct provides customers outstanding value through simply smarter insurance,” said Mr Kangatharan. “We are thrilled our commitment to price and service has been recognised by CANSTAR every year since rating began in 2007.”

“Of course the real winners are our customers who save hundreds* when they switch to Budget Direct from other insurers, and enjoy the kind of prompt and personal service only a smaller Australian-based provider can deliver.”

CANSTAR, an independent research company, shadow-shopped 22,343 quotes to research and rate 61 car insurance policies from 53 providers. CANSTAR also conducted a consumer survey to rate providers’ claims service.


* New customers who switched online to Budget Direct Comprehensive Car Insurance between 1/8/14 and 31/3/15 say on average they saved $253 on their car insurance.

About Budget Direct

Budget Direct was established as an insurance provider in Australia in 2000. It is part of the international BHL group of companies headquartered in the British Isles. The group provides more than 8 million policies to insurance customers and administers $AUD 3 billion in premiums annually. Budget Direct offers Motor, Home & Contents and Travel Insurance as well as Roadside Assistance. 

Budget Direct is a multi-award winning insurer having won Money magazines Insurer of the Year 2019 for the third year in a row and Canstar’s Outstanding Value Car Insurance 2019 for 13 years in a row amongst many other awards. Our policies are underwritten by Auto & General Insurance Company Limited, an Australian insurance company regulated by APRA and a member of the Insurance Council of Australia.

About Auto & General

Auto & General has specialised in the sale, management and underwriting of insurance products in Australia since 2000. Our insurance products include car, home and contents and travel. We provide insurance for a number of brands including Budget Direct, 1st for Women, Ozicare, Australia Post, Virgin Money, and ING. We have contact centres based in Queensland and claims assessing centres in Brisbane, Sydney, and Melbourne, in total employing in excess of 1500 people. Our commitment to providing exceptional service has seen the company win multiple industry awards.

Media Contact

Nyarai Chapingidza
Public Relations Coordinator, Auto & General
Email: Nyarai.chapingidza@autogeneral.com.au
Phone: 0421 493 704

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