A focus on providing customers with simply smarter solutions and excellent service has paid off for low cost insurance provider Budget Direct at The Australian Business Awards 2014 announced today.
Budget Direct has been recognised as an ABA100 Winner for Product Innovation for its 60 Second Mobile Estimate which enables customers with a smartphone and internet access to receive an accurate car insurance estimate in just one minute.
The Australian Business Award for Product Innovation recognises product leadership through the practical application of innovative solutions for new and existing market needs offering a point of difference from their competitors. In 2012 Budget Direct’s Hail Hero alert service was recognised as an ABA100 Winner for Product Innovation at The Australian Business Awards.
Budget Direct was also recognised as an ABA100 Winner for Service Excellence at The Australian Business Awards 2014. The award recognises organisations that have achieved outstanding results through initiatives that demonstrate leadership and commitment to service excellence.
Budget Direct is thrilled to be an ABA100 Winner in both the innovation and service categories, says Jonathan Kerr, Director Marketing & Digital, Budget Direct.
“The Australian Business Awards for Product Innovation and Service Excellence are testament to Budget Direct’s commitment to providing the best experience for its customers, through simply smarter solutions backed by award-winning service,” says Mr Kerr.
For more information about The Australia Business Awards (ABA100) go to: www.businessawards.com.au
Budget Direct was established as an insurance provider in Australia in 2000. It is part of the international BHL group of companies headquartered in the British Isles. The group provides more than 8 million policies to insurance customers and administers $AUD 3 billion in premiums annually. Budget Direct offers Motor, Home & Contents and Travel Insurance as well as Roadside Assistance.
Budget Direct is a multi-award-winning insurer having won Money magazines Insurer of the Year 2019 for the third year in a row and Canstar’s Outstanding Value Car Insurance 2019 for 13 years in a row amongst many other awards. Our policies are underwritten by Auto & General Insurance Company Limited, an Australian insurance company regulated by APRA and a member of the Insurance Council of Australia.
Auto & General has specialised in the sale, management and underwriting of insurance products in Australia since 2000. Our insurance products include car, home and contents and travel. We provide insurance for a number of brands including Budget Direct, 1st for Women, Ozicare, Australia Post, Virgin Money, and ING. We have contact centres based in Queensland and claims assessing centres in Brisbane, Sydney, and Melbourne, in total employing in excess of 1500 people. Our commitment to providing exceptional service has seen the company win multiple industry awards.