What support do you need?

Accessibility support
Counselling and wellbeing
Domestic and family violence
Financial support

National Relay Service (NRS)

A government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.

1300 555 727
(Voice Relay number)
133 677
(Teletypewriter – TTY – number)
0423 677 767
(SMS relay number) 24 hours, 7 days a week

www.communications.gov.au/accesshub
NRS website

Translating and Interpreting Service (TIS)

A government service for people who do not speak English and for agencies and businesses that need to communicate with their non-English-speaking clients.

131 450
24 hours a day, 7 days a week.

www.tisnational.gov.au
TIS website

Beyond Blue

Provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

1300 224 636
24 hours, 7 days a week

www.beyondblue.org.au
Beyond Blue website

Griefline

Griefline provides confidential and free counselling services and support to anyone experiencing grief loss and/or trauma, Australia-wide.

1300 845 745
6am - 2am AEST, 7 days a week

www.griefline.org.au
Griefline website

Kids Helpline

A free and confidential telephone and online counselling service for children and young adults aged 5 to 25, as well as their parents, carers and teachers.

1800 551 800
24 hours, 7 days a week

www.kidshelpline.com.au
Kids Helpline website

Lifeline

A national charity that provides all Australians with access to crisis support and suicide prevention services.

13 11 14
24 hours, 7 days a week

www.lifeline.org.au
Lifeline website

Mensline

A free telephone and online counselling service for Australian men with emotional health and relationship concerns.

1300 789 978
24 hours, 7 days a week

www.mensline.org.au
Mensline website

Qline

Provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.

1800 184 527
3pm–12pm AEST, 7 days a week

www.qlife.org.au
Qlife website

R U OK?

A suicide prevention charity on a mission to inspire and empower everyone to meaningfully connect with people around them and support anyone struggling with life.

RU OK? is not a crisis support or counselling service. For immediate support, visit their Find Help web page

National
ACT
NSW
NT
QLD
SA
TAS
VIC
WA

If you or your children are in immediate danger, call 000.

1800 Respect (National Sexual Assault Domestic Violence Counselling Service)

Offers confidential online and telephone counselling, information and referral services.

1800 737 732 (1800 RESPECT)
24 hours, 7 days a week

www.1800respect.org.au
1800 Respect website

Elder Abuse Prevention Unit

Provides support, referrals and information to Australians who experience, witness or suspect the abuse of an older person by someone the person knows and trusts.

1300 651 192
Queensland callers
All other callers
(07) 3867 2525 or 1800 353 374 (1800 Elder Help)
9.30am–4.30pm AEST, Mon–Fri

www.eapu.com.au
EAPU website

Mensline

A free telephone and online counselling service for Australian men with emotional health and relationship concerns.

1300 789 978
24 hours, 7 days a week

www.mensline.org.au
Mensline website

Qlife

Provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.

1800 184 527
3pm–12pm AEST, 7 days a week

www.qlife.org.au
Qlife website

Domestic Violence Crisis Service

Provides crisis intervention, legal support and advocacy, safety planning and other services to children, teens and adults affected by domestic and family violence.

(02) 6280 0900
24 hours, 7 days a week

www.dvcs.org.au
DVCS website

Helps people with their legal problems, especially those who are socially or economically disadvantaged.

1300 654 314
9am–4pm, Mon–Fri

www.legalaidact.org.au
Legal Aid ACT website

Domestic Violence Line

Provides telephone counselling, information and referrals for women, including trans women, who have experienced domestic and family violence.

NSW Government

Supplies criminal, family and civil law services to disadvantaged clients, including those experiencing domestic and family violence.

1300 888 529
9am–5pm, Mon–Fri

www.legalaid.nsw.gov.au
Legal Aid NSW website

Provides confidential legal information, advice and referrals for women. Focuses on family law, domestic violence, parenting issues, sexual assault and discrimination.

1800 810 784
(02) 8745 6999
Mon: 1.30pm–4pm
Tue: 9.30am–12.30pm
Thur: 1.30pm–4.30pm

www.wlsnsw.org.au
WLS NSW website

Northern Territory Government

The web page has information on how you can get help if you’re suffering domestic, family or sexual violence, including the support services nearest you.

Offers a range of legal services, including information and advice, representation, family dispute resolution, and education.

1800 019 343
8am–4.30pm, Mon–Fri

www.legalaid.nt.gov.au
NTLAC website

DV Connect Womensline

Queensland’s only round-the-clock crisis response telephone helpline for residents who identify as female and want to escape domestic violence.

1800 811 811
24 hours, 7 days a week

www.dvconnect.org/womensline
Womensline web page

DV Connect Mensline

A free, confidential telephone counselling, referral, information and support service for Queenslanders identifying as male, and who may be experiencing or using domestic and family violence.

1800 600 636
9am–Midnight, 7 days a week

www.dvconnect.org/mensline
Mensline web page

Helps financially disadvantaged Queenslanders who need assistance with criminal, family and civil law matters.

1300 651 188
10am–4pm, Mon–Fri

www.legalaid.qld.gov.au
Legal Aid QLD website

Women's Safety Services SA

Supports women and children who are experiencing and/or escaping domestic and family violence.

1800 800 098
24 hours, 7 days a week

www.womenssafetyservices.com.au
WSS SA website

Provides legal assistance, including legal representation for those who need it most but can’t pay for it.

1300 366 424
9am–4.30pm, Mon–Fri

www.lsc.sa.gov.au
LSC SA website

Family Violence Counselling and Support Service

Offers professional and specialised services to assist children, teens and adults affected by family violence.

Tasmanian Government

1800 608 122
Weekdays: 9am–Midnight
Weekends and public holidays: 4pm–Midnight

FVCSS web page

Provides legal services, including advice, representation, family dispute resolution and education, especially to economically and socially disadvantaged residents.

1300 366 611
9am–5pm, Mon–Fri

www.legalaid.tas.gov.au
Legal Aid TAS website

safe steps Family Violence Response Centre

Statewide response service for women, young people and children experiencing family violence.

1800 015 188
24 hours, 7 days a week

www.safesteps.org.au
safe steps website

Helps people with their criminal, family and civil law matters, including representing those who need it most.

1300 792 387
9am–5pm, Mon–Fri

www.legalaid.vic.gov.au
VIC Legal Aid website

Women’s Domestic Violence Helpline

Provides counselling, referral and support services for women experiencing family and domestic violence.

Government of Western Australia

1800 007 339
(08) 9223 1188
24 hours, 7 days a week

WDVH web page

Promotes access to legal information and criminal, family and civil law services for all residents.

1300 650 579
9am–4pm, Mon–Fri

www.legalaid.wa.gov.au
Legal Aid WA Website

National Debt Helpline (NDH)

A not-for-profit service that helps people tackle their debt problems. NDH offers free, independent and confidential financial counselling.

1800 007 007
9.30am–4.30pm AEST, Mon–Fri

www.ndh.org.au
NDH website

Moneysmart

An initiative of the Australian Securities and Investments Commission (ASIC), Moneysmart helps Australians take control of their money with free tools, tips and guidance.

www.moneysmart.gov.au
Moneysmart website