Make a Claim / Accident Helpline

Making a claim with Budget Direct is fast, simple and hassle-free.
We don't believe in making you fill in lengthy, complicated insurance forms, which is why we've developed a completely paperless, customer-friendly system to give you the best and fastest possible customer experience.

Car Insurance

As a Budget Direct customer, you also have the freedom to nominate a repairer of your choice.

To make a car insurance claim, simply call 1300 139 591 with your claim details and our friendly customer service staff will guide you through the process.

Fast Over-the-Phone Claims Service
Call 1300 139 591

Home & Contents Insurance

To make a home and contents claim, simply call 1800 069 336 with your claim details and our friendly customer service staff will guide you through the process.

Fast Over-the-Phone Claims Service
Call 1800 069 336