Frequently Asked Questions - General
Why is Life Insurance so important?
Life insurance can help secure the financial future for your loved ones if you were no longer there to provide for them. It pays a lump sum which can help your family manage expenses like the mortgage and school fees, day to day living expenses and other unforeseen costs, such as your funeral expenses.
I’m young and healthy, why would I consider insurance?
No one knows what lies around the corner, whether it’s accident or illness - and securing cover early ensures the protection is there if it’s needed. If you wait until you are unwell, the cost of LIFE INSURANCE could substantially increase, and it may also be difficult to obtain.
How can I save money on my insurance?
With some insurance policies the price you pay depends on your age, health and whether or not you smoke. While you can’t change your age or your gender, if you quit smoking and have not smoked for 12 consecutive months we will upgrade you from "smoker" to non-smoker rates - this can mean significant savings on your premium.
You could also consider adding benefits such as accidental death insurance to your main policy. In some cases this can be much more cost effective and easier to manage than having multiple policies.
Am I covered if I am overseas?
Absolutely. Once your application is accepted, you are covered 24/7, anywhere in the world.
Do you accept payment by credit card?
Yes. You can pay your fortnightly or monthly premiums on the date of your choice - and you can pay either by automatic debit from your bank, credit union or building society account or by charge to your Visa or Mastercard.
How can I get cover?
Call 1300 455 071 and Customer Service can give you more information about the range of products, answer any questions you may have, provide a quote and take your application over the phone - it’s as easy as that and you can be covered without delay.
Who is the insurer?
These Life, Funeral and Accident Policies are issued by Hannover Life Re of Australasia Ltd, ABN 37 062 395 484 of Level 7, 70 Phillip Street, Sydney NSW 2000.
Hannover Life Re of Australasia’s portfolio of life insurance business has been in force for over 40 years and consists of approximately $500 million dollars of annual premium. The company is part of the Hannover Re Group which is one of the world’s leading reinsurers. Its worldwide network consists of more than 100 subsidiaries, branch and representative offices in around 20 countries.
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