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Travel Insurance FAQ's
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Payment

How can I pay for Budget Direct travel insurance?

Payment can be made online by submitting your credit card details on the secure website. VISA, American Express and MasterCard payments are accepted. Your policy certificate and 24 hour emergency contact details will be emailed to you immediately after receiving payment.

What is a travel insurance excess and when is it payable?

An excess is the amount you contribute or pay towards a claim. No excess is payable for section 2 - Overseas Emergency Medical Assistance, section 4 – Additional Expenses, Section 5 – Hospital Cash Allowance, Section 6 – Accidental Death, Section 7 – Permanent Disability, Section 8– Loss of Income, Section 12 – Luggage and Personal Effects Delay, Section 13 Travel Delay and Section14 Alternative Transport Expenses. [Remember that you have the option to vary your excess to increase or decrease your travel insurance premium].

Our Policies

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How to make a Claim

A simple and fast claims process you can count on

Travel Articles

If you’re about to travel you may find these Travel Articles useful.

Travel Tips

Some tips and Links that every traveller can benefit from

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