Insurance - Make a Claim

Making a claim with Budget Direct is fast, simple and hassle-free.

We don't believe in making you fill in lengthy, complicated insurance forms, which is why we've developed a completely paperless, customer-friendly system to give you the best and fastest possible customer experience.

Car Insurance

To make a car insurance claim, simply call 1300 139 591 with your claim details and our friendly customer service staff will guide you through the process.

Fast Over-the-Phone Claims Service
Call 1300 139 591
From Overseas +61 7 5436 1744

Home & Contents Insurance

To make a home and contents claim, simply call 1800 069 336 with your claim details and our friendly customer service staff will guide you through the process.

Fast Over-the-Phone Claims Service
Call 1800 069 336
From Overseas +61 7 5412 3488

Online Claims Notification

If you are unable to contact us over the phone, you may also notify us of your claim via our 24/7 Online Claims Notification system.

Simply use the link below to notify us of your claim by providing us with the details of the incident and we will endeavour to contact you back during your preferred time to complete the lodgement of you claim.

In case of an emergency, please call our customer service staff for immediate support and advice.

More contact details