4. What if I have to make a car insurance claim?
If you need to make a car insurance claim call 1300 139 591 and one of our claims consultants will help you get back on the road as soon as possible.
Alternatively, you may also wish to notify us of your claim online through our 24/7 Online Claims Notification system. We will then endeavour to call you back during your preferred time to complete the lodgement of your claim.
In most cases you will be able to deal with any car insurance claims requests over the phone. We aim to have all claims processed promptly to avoid any inconvenience.
In case of an emergency, please call our customer service staff on 1300 139 591 for immediate support and advice.
5. What are the best ways I can save money on my car insurance?
There are several ways to make your premium more affordable. These include: restricting drivers by age, increasing your excess, and by installing a combined alarm and immobiliser to reduce the risk of car theft.
If you wish, you can spread the cost of your insurance by paying by monthly instalments. This means you are not paying for your insurance all in one payment.
Budget Direct believes it can offer low cost policies.
