Easy Claims Process
Making a claim with Budget Direct is fast, simple and hassle-free. We don't believe in making you fill in lengthy, complicated insurance forms, which is why our customer-friendly claims system is often paperless and focused on giving you the best and fastest customer experience possible.
Car Insurance Claims - 1300 139 591
To make a car insurance claim, simply call 1300 139 591 with your claim details and our friendly customer service staff will guide you through the process.
To help us manage your claim as efficiently as possible, please try and have the following information ready when you give us a call.
- Your Budget Direct Policy Number
- Details of the accident
- Details of all other cars involved
- Details for any other drivers involved
Note: Please lodge your claim first and arrange an appointment before visiting one of our Assessment Centres.
Budget Direct Car Insurance Brisbane
Visit the Auto & General Assessing Centre at:
53 Doggett Street
Newstead QLD 4006
Budget Direct Car Insurance Melbourne
Visit the Auto & General Assessing Centre at:
8 / 302 Bridge Street
Port Melbourne VIC 3207
Budget Direct Car Insurance Sydney
Visit the Auto & General Assessing Centre at:
5 / 175-179 James Ruse Drive
Rosehill NSW 2142
Home & Contents Insurance Claims - 1800 069 336
To make a Home and Contents Insurance claim, simply call 1800 069 336 with your claim details and our friendly customer service staff will guide you through the process.
On the call our claims team will determine any information that is needed to lodge your claim and also decide if a claims assessor will be required to visit your home to further assess the details of the claim and the repairs or replacements needed to complete the claims process.
